PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE ELECTING TO
USE THE BORROW BIBLE DESIGNER DRESS HIRE
By purchasing any product from this site, you agree to be bound by these
Terms & Conditions.
If you do not agree to The Borrow Bible's Terms and Conditions of the hire
then please do not proceed with using the service.

CUSTOMER RESPONSIBILITIES
- If any damage occurs to the hired garment during the customers hire period
they must immediately notify The Borrow Bible with photos of the damage
- Please be mindful to take care of the garment and avoid damage. Damage
that cannot be fixed by dry cleaning or mending may incur the RRP of the
dress being charged to the borrower.
- The garment is for your use only. It must stay in your own possession and
control for the entire hire period
- Do not make any alterations or additions to the garment or in any other
manner interfere with the garment
- Return the hired garment in the prepaid express return satchel provided
inside the original satchel before 5pm on the last day of their hire period. If
renting in-store, dress must be returned before 5 pm on the last day of your
hire.

LATE FEES
All customers must comply with a standardised Late Fee Policy that The
Borrow Bible will enforce to protect our services. The Borrow Bible relies on

customers returning items in a timely manner.
If your hire period is scheduled to end over a weekend, you must lodge your
return by 5pm the following business day (Monday).
If you pick up/drop off your order from our studio (31 McDowalls Road, East
Bendigo) you must drop the garment off prior to 5 pm on the last day of your
rental and sign off on your rental agreement that it was returned.
The Borrow Bible keeps record of all returning tracking numbers to ensure
they can keep records of what stage of the shipment the return satchel is at. It
is not our responsibility if you do not properly lodge your return and the
tracking is not showable on the Australia Post website.
If your parcel does not arrive at The Borrow Bible in the timeframe necessary
and no tracking is shown on Australia Post, you are liable for recovery fees.
Weekday hires must be lodged or dropped back by 5pm the following day.
For each day a garment is late, a fee of $30 is charged.
By choosing to not pay a late fee or return your garment is a direct violation of
The Borrow Bible Terms & Conditions. Unpaid invoices will be passed on to a
debt-collection service. The customer is liable to pay for the recovery fee as
well as their late fee.

The Borrow Bible reserves the right to make contact with work, friends or
family to inquire why your order has not been returned.
The Borrow Bible reserves the right to contact the police local to your district
to make them aware of the matter.
Late fees will be capped at 2 weeks or up to the RRP whichever is larger
unless otherwise determined by The Borrow Bible in their sole discretion.
After 2 weeks, if the order is unreturned your card stored by The Borrow Bible
will be charged any remaining amounts. This charge is authorised and not
refundable.

TERMS OF SERVICE:
If you are using the Site or Services and you reside in Australia, you are
contracting with The Borrow Bible under the Sole Trader name AE & CR
TUOHEY (ABN 28 663 564 010). By using the Site you agree to comply with
and be legally bound by the terms and conditions of these Terms of Service
("Terms"), whether or not you become a customer user of the Services.
The customer agrees to pay all amounts due in clear funds from the date of
invoice for the product and services provided by The Borrow Bible. The

customer agrees that if he/she fails to pay in accordance with this clause The
Borrow Bible may withhold the hire with no refund, exchange or credit.
Once a hire fee has been paid it is strictly non-refundable. Customers are
given a 24 hour cancellation period beginning from the time of purchase
where an exchange or credit can be offered. Local customers can contact The
Borrow Bible up to 3 days prior to their hire date and request a change of date
(granted the new hire period is free) or a store credit. Not all requests can be
granted but The Borrow Bible will endeavour to do what works best for the
customer whenever possible.

If the hire period is within 3 days the order cannot be changed. All fees are
final.
ORDERS
The Borrow Bible reserves the right to charge the customer the recommended
retail price (RRP) to replace a damaged or stolen garment. If unpaid, after 14
days this fee will turn into a debt and will be passed onto our debt collectors.
The customer is liable for recovery fees as well as The Borrow Bible fees.

In the instance where a garment can be repaired for an amount less than the
RRP, The Borrow Bible reserves the right to charge the customer this value. If
the garment is booked for a back-to-back hire and cannot be fulfilled due to
the delay in repair of the garment, the customer is liable to pay an additional
hire fee.

The Borrow Bible reserves the right to charge the customer a hiring fee/late
fee for any garment that is not returned within the specified agreed period. A
customer who loses or steals an item will be charged the garment's RRP to
ensure the item can be replaced. The customer accepts full responsibility for
the safekeeping of the apparel.
The Borrow Bible treats every hire garment with absolute care and strives to
ensure great condition. If the customer disputes any product hired or service
supplied by The Borrow Bible, the client must contact The Borrow Bible at
hello@theborrowbible with their reasons immediately after delivery or
collection. The customer loses any right to dispute the quality of the product or
service after this time period, wear or once the rental agreement has finished.
Each garment goes through a checklist which is examined thoroughly by The
Borrow Bible as well as a third party dry cleaning team - therefore it is highly

unlikely damages have been missed. Any minor faults and postage fees are
non-refundable.

SHIPPING AND DELIVERY
All online orders who select shipping by Australia Post will be charged for
express shipping to ensure the garments have enough time to be returned,
examined and dry cleaned before the next hire.

The Borrow Bible cannot be held responsible for a customer's postman
therefore resulting in a non-delivery or delay in delivery after they leave the
local Post Office. It is the client's responsibility to ensure the parcel can be
delivered to the nominated address in time for their event.
The client is not entitled to any compensation from The Borrow Bible given
any nature for any loss, damage or delay. It is the customers responsibility to
hire 5 business days in advance for The Borrow Bible to be liable for any late
deliveries. Customers that order under 5 business days will take on the risk.
It is the customers responsibility to place the garment's in the return express
satchel provided and lodge to an Australian Post office within the hire return
period. Should a weekend hire garment/s be sent any later than the following
Monday 5pm, late fee/s of $30 per day will be charged. In the event, The
Borrow Bible loses an order due to the delay, we reserve the right to charge
additional hiring fees.